GTEQ Solutions Website Data Privacy Policy

 

As data controller we hold and collect data on all our employees and customers. We hold this information to allow us to meet our contractual obligations. We have performed Privacy Impact Assessments (PIAs) to identify our data stores and to ensure there is a lawful reason for holding such data. We have clear procedures in place to deal with all types of personal data requests in order to meet our commitments to the General Data Protection Regulations (GDPR). We do not share this data with third parties.

 

 

Users of products and services will always be informed of how any personal data will be collected and used as part of the submission process. Should a user wish to know what personal data is recorded about them, they can request this from us using the contact information at the end of this document. You can also contact us should you require your personal information to be rectified, no longer processed, or completely erased.

 

For submission of any enquiry related to individual rights under the GDPR please use the contact information at the end of this document. As a data controller we maintain oversight of our data and continually review our processes and procedures on how we secure data within GTEQ Solutions.

 

Internally, we operate according to the principle of least privilege, ensuring a strict access control policy is in place. Access to data is restricted and allowed only to those individuals who require it as part of their “Job Role.” This ensures that any data GTEQ Solutions processes is accessed only by appropriately trained and relevant staff. For example: our customers’ billing data is not readily available to all staff at GTEQ Solutions and is always securely accessed. A clear audit trail is in place.

 

 

Cloud Services

GTEQ Solutions uses leading cloud infrastructure providers ‘Azure’ and ‘Microsoft 365’ for hosting and storing data. We ensure the cloud provider we use meets industry standards for data security in addition to our own standards and controls for the data security.

Data Backup

Regular backups are taken for all data. Tests are conducted regularly to ensure reliability and ease of recovery.

Data Encryption

Sensitive data will always be encrypted in transit. Data stored within our Cloud Platforms will also be encrypted in storage.

Protection and Detection

Throughout our IT infrastructure we have a variety of anti-intrusion solutions. These are intended to protect against unauthorised intrusion or access of data.

Data Retention

Data is only retained for the time necessary to process it for the purpose provided. While the purpose of processing data will vary (the many different types of employee data, for instance), should you require information on retention times on any type of data, please contact us using the contact details at the end of this document.

Privacy by Design

As a software reseller, data privacy, security and accuracy are considered from the initial implementation phase. This way we ensure due consideration is given to the protection and security of data in any new products or enhancements to the products we develop.

About This Website

Types of Data Collected Through This Website

User data is collected to allow us to provide our services, as well as for analytics and contacting the user. GTEQ Solutions profiles website visitors, in order to better understand the way in which our website content is viewed by visitors. It is also used to identify the types of organisations that might be interested in using our products and services.

Any use of cookies – or of other tracking tools – by this website, unless stated otherwise, serves to identify users and remember their preferences for the sole purpose of providing the service required by the user. Opting to withhold personal data may make it impossible for this website to provide its services.

Google Analytics

A web analysis service provided by Google Inc. (“Google”). Google utilises the data collected to track and examine the use of this website, to prepare reports on its activities and share them with other Google services. Google may use the data collected to contextualise and personalise the ads of its own advertising network. Personal Data collected: Cookie and Usage data.

Data Submitted on This Website

Where you submit your data for a callback, an online chat, a quote or addition to a mailing list or for general contact purposes on this website, a privacy notice will explain how the data will be used and for what purpose. You will need to consent for your data to be used as explained in the privacy notice in order to submit it.

Customer Information

Where a user submits data to be contacted or to be added to a mailing list, the information that is submitted will be retained. While this may vary depending upon the submission, it will typically contain data such as first and last name, phone number and address details including postcode.

Methods of processing

In addition to GTEQ Solutions Ltd, in some cases, the data may be accessible to certain types of persons in charge, involved with the operation of the site (administration, sales, marketing, legal, system administration), or external parties (such as third party technical service providers, mail carriers, hosting providers, IT companies, communications agencies). Those involved in operation and maintenance of this website may collect files that record interaction with this website (system logs).

 

Additional Information

If you require further details regarding the data we collect or your personal information please use the contact information at the end of this document.

 

Changes to This Privacy Policy

GTEQ Solutions Ltd. reserves the right to make changes to this privacy policy at any time by giving notice to its users on this page. It is strongly recommended you check this page often, referring to the date of the last modification listed at the bottom.

Unless stated otherwise, the current privacy policy applies to all personal data GTEQ Solutions Ltd. holds about its employees’, its customers’, its prospective customers and visitors to this website.

 

Contact Us

Email: GDPR@GTEQ.co.uk

Address:  GTEQ Solutions, Southgate 2 Suite 2, 321 Wilmslow Road, Heald Green, Cheshire, SK8 3PW

Last modification: 09 May 2018